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Privacy Policy

Privacy Policy

At BizCollab, we are committed to protecting your privacy. This policy outlines how we handle personal and business information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

  1. Information We Collect We collect information necessary to facilitate our B2B Hub and ensure a high-trust environment. • Account Information: Name, job title, business email, and phone number. • Verification Data: Australian Business Number (ABN) and associated public registry data. • Hurdle Data: Information about the business challenges you post, which may include operational details. • Technical Data: IP address, browser type, and usage data collected via cookies for platform optimization.
  2. How We Use Your Information We use your data for the primary purpose of connecting Industry Leaders with AI Specialists. This includes: • Verifying your identity and business status. • Displaying "Hurdles" to verified AI Specialists. • Facilitating the "Lead Unlock" process. • Improving our platform through internal analytics and AI-driven matching.
  3. Data Sharing and Disclosure BizCollab is a Hub where data sharing is a core function. • To AI Specialists: When a verified Specialist pays an "Unlock Fee," we disclose the contact details and Hurdle information provided by the Industry Leader. • Service Providers: We share data with trusted third parties (e.g., Stripe for payments, AWS for hosting) who assist in operating our platform. • Legal Requirements: We may disclose information if required by Australian law or to protect our legal rights.
  4. AI and Automated Decision-Making In 2026, transparency in AI is paramount. We may use AI algorithms to recommend Hurdles to Specialists or to verify ABN data. • Human Oversight: Our AI tools assist in matching but do not make final "eligibility" decisions without human review. • Your Rights: You may request information about how our AI systems have processed your data or request a human review of an automated decision.
  5. Data Security and Retention We take "reasonable steps" to protect your information from unauthorized access, loss, or misuse. • Protection: We use multi-factor authentication (MFA) and encryption both at rest and in transit. • Retention: We only keep your personal information for as long as it is required for our business functions or as mandated by Australian tax and business laws.
  6. Your Rights and Access Under the APPs, you have the right to: • Access: Request a copy of the personal information we hold about you. • Correction: Request that we update or correct inaccurate information. • Opt-Out: Unsubscribe from our marketing communications at any time via the "unsubscribe" link in our emails.
  7. Complaints and Contact If you have a question or a complaint about how we have handled your privacy, please contact our Privacy Officer: • Email: [Your Email Address] • Postal Address: [Your Business Address, Victoria] If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Implementation Checklist: • Privacy Collection Notice: Place a short "Privacy Collection Notice" (e.g., "By clicking signup, you agree to our Privacy Policy...") at the point of data entry.